Just a quick note to let you know how satisfied I was with the job your people did for me today (Wed) both on the phone and in the field. I called Breezin on the recommendation of Timmy Rice for help with my air conditioner. It was leaking and had suddenly shut down. The lady who answered the phone was very friendly and understood my problem. Not only did I need someone to fix my AC today but I had an important Doctors appointment in the afternoon. She found someone who could be there at a good time for me, but a few minutes later, she called and said she had someone who could be there at an even better time!! This, in my opinion, is going above and beyond for the customer.